Account Registration & Eligibility
By registering an account on 8kbb, you confirm that you are at least 18 years old and meet all legal requirements to play online games in Bangladesh. You must provide accurate, truthful information during registration, including your full name, email address, date of birth, and phone number.
8kbb retains the right to verify all player information at any time. Providing false or misleading details may result in immediate account suspension and forfeiture of funds. You are responsible for keeping your login credentials secure and for all activity that occurs under your account.
One account per player is permitted. Multi-accounting—creating duplicate accounts to claim multiple bonuses or circumvent limits—is strictly prohibited and grounds for permanent account closure.
Account Holder Responsibility
You agree to use 8kbb solely for personal entertainment. Account sharing, selling, or transferring to another person is forbidden. If you suspect unauthorized access, notify our support team immediately at [email protected] or via 24/7 Live Chat.
Responsible Gaming & Limits
8kbb is committed to promoting safe and responsible play. We provide tools to help you manage your gaming activity, including deposit limits, loss limits, and time-outs. You can adjust these settings in your account at any time.
Self-Exclusion & Time-Out
If you feel your gaming is becoming problematic, you may request a temporary time-out (24 hours to 6 months) or permanent self-exclusion. Once activated, your account will be blocked from all play and deposit activity during the specified period. Permanent self-exclusion cannot be reversed.
8kbb does not encourage excessive play. If you experience signs of problem gambling—such as chasing losses, hiding your play from family, or borrowing to fund bets—please seek help from support organizations like the National Helpline or international gambling counselors.
Deposits & Withdrawals
8kbb accepts deposits via bKash, Nagad, Rocket, and Bank Transfer. The minimum deposit is ৳300, and funds are credited instantly in most cases (typically within 3 minutes). Deposits are non-refundable once processed; however, unplayed deposit balance can be withdrawn at any time, subject to KYC verification.
Withdrawal Policy
The minimum withdrawal amount is ৳500. Maximum daily withdrawal is ৳175,000 per calendar day. Withdrawal requests are processed within 20 minutes for verified accounts. Additional time may be required during high-volume periods or if your account requires KYC review.
All withdrawals must be made to the same payment method used for your initial deposit (for security purposes). If you've used multiple deposit methods, you may withdraw to any of those methods upon request.
| Payment Method | Min Deposit | Min Withdrawal | Deposit Time | Withdrawal Time |
|---|---|---|---|---|
| bKash | ৳300 | ৳500 | ~3 min | ~20 min |
| Nagad | ৳300 | ৳500 | ~3 min | ~20 min |
| Rocket | ৳300 | ৳500 | ~3 min | ~20 min |
| Bank Transfer | ৳500 | ৳1,000 | 1–2 hours | 1–3 hours |
KYC Verification Requirements
KYC (Know Your Customer) verification is mandatory before your first withdrawal. You must submit a valid government-issued ID, such as your National ID Card (NID), Passport, or Driving Licence. KYC review typically completes within 2 hours during business hours.
Accepted Documents
- National ID Card (NID) — front and back
- Passport (information page and photo page)
- Driving Licence (front and back)
Documents must be clear, legible, and not expired. Personal information on your ID must match the name and date of birth registered on your 8kbb account. Fraudulent documents or identity misrepresentation will result in permanent account closure and legal action if necessary.
8kbb may request additional documentation (such as proof of residence or bank statements) in certain circumstances to comply with anti-money-laundering regulations.
Bonus Terms & Conditions
8kbb offers welcome bonuses, reload bonuses, and cashback rewards to eligible players. All bonuses are subject to specific terms, including wagering requirements, time limits, and game restrictions.
Welcome Bonus
New players receive a 225% welcome bonus on their first deposit (up to ৳16,500). To claim the bonus, you must deposit a minimum of ৳300. The bonus must be wagered 24 times before any withdrawal. For example, a ৳1,000 deposit with a ৳2,250 bonus (225%) must be played through for ৳78,000 total before funds are withdrawable.
Bonus Restrictions
- Bonuses expire 7 days after claim if not fully wagered
- Certain games may contribute differently toward wagering (slots 100%, table games 20%)
- Maximum bet during bonus play is ৳1,000 per spin
- Bonuses cannot be combined with other active promotions
- 8kbb reserves the right to void bonuses obtained through fraudulent means
For detailed bonus terms applicable to your region or promotion, visit the promotions page or contact our support team.
Prohibited Conduct
The following activities are strictly prohibited and may result in account suspension or permanent closure:
- Multi-accounting or creating duplicate accounts
- Using automated software, bots, or scripts to play games
- Collusion with other players or staff to manipulate outcomes
- Depositing funds on behalf of another player or using another person's identity
- Exploiting system errors or loopholes to gain unfair advantage
- Threatening, abusing, or harassing 8kbb staff or other players
- Money laundering, fraud, or any illegal activity
- Accessing 8kbb from restricted jurisdictions
8kbb employs advanced monitoring systems to detect suspicious patterns and fraud. Suspected violations are investigated, and evidence may be shared with relevant authorities.
Account Closure & Suspension
You may close your account at any time by contacting [email protected] or using the account settings page. Upon closure, any remaining balance will be refunded via your original payment method within 5 business days, provided your account is verified.
8kbb Right to Suspend
8kbb reserves the right to suspend or close any account without notice if we detect: violation of these terms, suspicious activity, underage play, use of fraudulent identity, or breach of responsible gaming policies. In such cases, funds may be withheld pending investigation.
Suspended accounts may appeal by contacting [email protected] with supporting documentation within 30 days of suspension.
Dispute Resolution
If you have a complaint or dispute regarding 8kbb service or game outcome, you must contact our support team within 30 days of the incident. Provide detailed information, including transaction IDs, game records, and relevant screenshots.
Resolution Process
- Contact Support: Email [email protected] or use 24/7 Live Chat to lodge your complaint.
- Investigation: 8kbb will investigate your claim within 5–7 business days and provide a formal response.
- Appeal: If you dispute our decision, you may appeal with additional evidence within 14 days.
- Escalation: Unresolved disputes may be escalated to independent third-party arbitration if mutually agreed.
All game outcomes are determined by certified random number generators (RNG) and cannot be changed post-play. However, if a system error is confirmed, 8kbb will adjust your balance accordingly.