Introduction
8kbb is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you play games, deposit funds, and use our services in Bangladesh.
By accessing 8kbb, you agree to the terms outlined in this policy. If you have questions about how we handle your data, contact us at [email protected] at any time.
What Data We Collect
When you create an account with 8kbb, we collect information necessary to operate your account, process deposits and withdrawals, and comply with local regulations.
Account Registration
During signup, we collect your full name, email address, phone number, date of birth, and residential address. These details help us verify your identity and prevent underage play.
Payment Information
When you deposit via bKash, Nagad, Rocket, or bank transfer, we collect transaction details including the amount, payment method, and timestamp. We do not store full payment credentials—only transaction references for your records and dispute resolution.
Identity Verification (KYC)
Before your first withdrawal, you must provide a valid National ID Card, passport, or driving licence. We retain clear images of these documents to comply with Bangladesh gaming regulations and anti-money-laundering requirements.
Gameplay & Account Activity
We log your login times, games played, bet amounts, wins, withdrawals, and bonus usage. This data helps us detect fraud, enforce our terms, and personalize your experience with relevant offers.
Device & Browser Data
We automatically collect your IP address, device type, operating system, browser type, and approximate location (country/city level). This helps us maintain security and detect suspicious account access.
How We Use Your Information
8kbb uses your personal data only for legitimate purposes related to running a safe and fair gaming platform.
Account Management
- Creating and maintaining your 8kbb account
- Processing your deposits and withdrawals within the stated 3-minute and 20-minute timeframes
- Sending you password resets and account security updates
Compliance & Regulation
- Verifying your identity and age (18+) as required by Bangladesh law
- Detecting and preventing fraud, money laundering, and underage play
- Responding to legal requests or regulatory investigations
Communications
- Sending promotional emails about new games, bonuses, and events (you can opt out anytime)
- Notifying you of important account changes, security alerts, or policy updates
- Responding to your customer support inquiries via email or live chat
Platform Improvement
- Analyzing gameplay trends to improve game selection and user experience
- Testing new features and troubleshooting technical issues
- Measuring site performance, downtime, and user satisfaction
Data Protection & Security
We employ multiple layers of security to protect your personal and financial data from unauthorized access.
Encryption
All data transmitted between your device and 8kbb servers uses 256-bit SSL/TLS encryption. This standard is identical to what banks use in Bangladesh for online transactions.
Secure Storage
Personal information is stored on password-protected, firewalled servers with restricted access. Only authorized staff members can access your data, and they sign confidentiality agreements.
Two-Factor Authentication
We recommend enabling two-factor authentication (2FA) on your account. This adds a second security layer requiring a code from your phone when logging in from new devices.
Regular Security Audits
We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they can be exploited.
Your Rights & Choices
You have the right to access, update, or delete your personal information at any time within the limits of Bangladesh data protection practices.
Access Your Data
Request a complete copy of all data 8kbb holds about you by emailing [email protected]. We will respond within 7 business days.
Update Your Information
You can update your email, phone number, or address through your account settings. Identity documents (NID/passport) may require verification before changes are applied.
Opt Out of Marketing
All promotional emails include an unsubscribe link. Click it to stop receiving bonus offers and game announcements. You will still receive transactional emails (deposits, withdrawals, security alerts).
Account Closure
You can close your 8kbb account anytime by contacting support. Your funds will be returned within 2–3 business days. Your data will be retained only as long as required by Bangladesh law.
Right to Be Forgotten
After account closure, you can request deletion of non-essential personal data (gameplay history, device IPs). We retain KYC documents and transaction records for 5 years as required by anti-money-laundering regulations.
How Long We Keep Data
We follow the principle of "data minimization"—only keeping information as long as necessary.
- Active accounts: Personal information is retained while your account is active. After closure, it is kept for 1 year to handle disputes.
- KYC documents (NID/passport): Stored for 5 years to comply with Bangladesh anti-money-laundering rules.
- Transaction records: Kept for 7 years for audit and regulatory purposes.
- Device logs & IP addresses: Retained for 90 days for fraud detection, then deleted.
- Email communications: Support chat logs are kept for 2 years to handle refund claims and disputes.
- Cookies: Most expire after 30 days. Session cookies are deleted when you log out.
Sharing with Third Parties
8kbb does not sell your personal data to advertisers or data brokers. We only share information with trusted partners who help us run the platform.
Payment Processors
bKash, Nagad, Rocket, and bank partners receive only the minimum data needed to process your deposit or withdrawal (account name, amount, phone/account number). They are bound by their own privacy policies and Bangladesh payment regulations.
Game Providers
When you play a game by Pragmatic Play, Evolution, PG Soft, Ezugi, or JDB, they receive your session ID, bet amount, and game outcome. They do not receive your personal name, phone, or payment details.
Compliance & Law Enforcement
If required by a court order, subpoena, or Bangladesh regulatory authority, we may disclose your data. We will notify you unless legally prohibited from doing so.
Service Providers
Email hosting, customer support software, and analytics platforms may access your data in anonymized or aggregated form. All vendors sign data-processing agreements committing to the same privacy standards.
No Third-Party Marketing
We do not share your email or phone number with other gaming sites, betting platforms, or marketing agencies. Your contact information remains exclusive to 8kbb.
Cookies & Tracking
Like most online platforms, 8kbb uses cookies to remember your preferences, keep you logged in, and analyze how you use the site.
Types of Cookies
- Essential: Required to log in, process payments, and prevent fraud. Cannot be disabled.
- Performance: Track page load times, error rates, and feature usage to improve site speed.
- Preference: Remember your language choice, theme (light/dark), and game filters.
- Marketing: Allow us to show you relevant 8kbb ads if you visit other websites. You can disable these.
Managing Cookies
When you first visit 8kbb, you will see a cookie consent banner. You can accept all cookies, customize which types to enable, or reject non-essential cookies. You can also clear cookies anytime in your browser settings, though this may log you out.
Do Not Track
If you enable "Do Not Track" (DNT) in your browser, we respect that signal and disable performance/marketing cookies. Essential cookies will still be used to keep your account secure.
Contact Us
Questions about your privacy or this policy? Our support team is here to help.
- Email: [email protected]
- Live Chat: Available 24/7 in your account settings
- Response time: We aim to reply within 24 hours
This Privacy Policy was last updated in November 2026 and may be revised at any time. We will notify you of significant changes via email or an in-app announcement.